If you are not satisfied with your purchase, you can return your Shri Sahib jewelry item in its original, unused condition (including all original packaging and tags) within 10 days for a full refund. Please note that complete return instructions, return address, etc. are included on the packing slip you receive with your order. To make a return, you must obtain a return authorization number (RA#) by emailing us firstname.lastname@example.org.You will be notified by email within 48 hours with your RA#. Enter your RA# here when you receive it. Please email us with any questions or concerns.